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Service Policy

  Services policy for a payment gateway with respect to online assessment form filling involves setting out the terms and conditions under which the payment gateway services will be provided to the applicants that offer online assessment form filling services.

Payment Gateway Services Policy for Online Assessment Form Filling


 The Payment Gateway Services Policy ("Policy") outlines the terms and conditions governing the use of our payment gateway services by online assessment form filling by the applicants. By using our payment gateway services, applicants agree to abide by this Policy.

Acceptance of Terms

  By using the payment gateway services, applicants agree to comply with this Policy, our Terms of Service, and all applicable laws and regulations.


 To use our payment gateway services, applicants must:

  1. Be a legally registered.
  2. Must fulfill all the criteria required by the respective department.
  3. Provide accurate and complete information during the application process.
Prohibited Activities

 Applicants are prohibited from using our payment gateway services for:

  1. Activities that violate any applicable laws, regulations, or the rights of others.
  2. Fraudulent or deceptive practices, including but not limited to identity theft or financial scams.
  3. Transactions involving any prohibited or restricted items, as determined by our internal policies.
Payment Processing

 Applicants are responsible for:

  1. Ensuring the accuracy of transaction information, including the total amount and payment details.
  2. Processing refunds, returns, and disputes in accordance with our policies and procedures.
  3. Complying with applicable payment card network rules and regulations.
Data Security and Privacy

 Applicants are responsible for:

  1. Safeguarding the confidentiality and security of customer payment data.
  2. Complying with all data protection laws and regulations, including the General Data Protection Regulation (GDPR) and Payment Card Industry Data Security Standard (PCI DSS).
  3. Ensuring the proper handling of sensitive information.
Service Fees

 MUCBF may charge fees for processing payments and providing payment gateway services. Applicants are responsible for paying these fees in accordance with our pricing and fee schedule.


 MUCBF reserve the right to terminate or suspend payment gateway services for applicants who violate this Policy, our Terms of Service, or applicable laws and regulations. In the event of termination, we may withhold funds or take other actions as necessary.

Disclaimer of Liability

 MUCBF is not liable for any losses incurred by Applicants in the use of our payment gateway services.

Changes to Policy

 We may update this Policy from time to time. It is the responsibility of Applicants to review this Policy regularly for any changes or updates.

Contact Information

 If Applicants have any questions or concerns regarding this Policy or our payment gateway services, they can contact us at

By using our payment gateway services, Applicants acknowledge that they have read, understood, and agreed to this Payment Gateway Services Policy. Failure to comply with this Policy may result in the suspension or termination of our payment gateway services.

7th November 2023

The Maharashtra Urban Co-operative Banks’ Federation Ltd

Bharatiya Krida Mandir, 4th Floor, Naigaon-Wadala Road, Wadala, Mumbai - 400031.